Privacy Policy

Triple respects the privacy of customers and website visitors.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, when we share it, how we protect it and what choices customers may have.

A. Identity Information: Full name, email address, telephone number, optional WhatsApp number, and delivery recipient info.

B. Account Information: Account creation dates, authentication records, session information, and hashed passwords (never stored as plaintext).

C. Order Information: Items purchased, variations, sizes, quantities, order values, shipping address, and return/refund records.

D. Payment Information: Payment status and transaction references received from gateways. Triple never stores complete card numbers, CVVs, or PINs.

E. Technical Information: IP address, device type, browser information, session cookies, and security logs.

We use information to authenticate accounts, process orders, arrange courier deliveries, process payments, prevent fraud, send transactional notices, and respond to enquiries.

We share limited data with essential partners: payment gateways, courier logistics providers (recipient name, address, phone), and hosting/email infrastructure.

Customers interacting via Facebook, Instagram, TikTok, YouTube, Pinterest or Snapchat do so under each platform’s respective terms and privacy policies.

Customers should never publicly share sensitive personal or payment credentials on social media.

We implement HTTPS encryption, access restrictions, robust password hashing, and server-side authorization controls to safeguard personal data.